ABOUT US

Welcome to Angels Florist

Angels Florist is a family run business, our Floral designers boast many years experience while the business has been operating in the Hawkesbury for over 21 years. our Floral designers create beautiful hand made floral arrangements for a wide variety of occasions including Birthdays, Anniversaries, New Baby and We specialise in Weddings and Events.

Angels Florist, incorporating Say It With Flowers and Bibi's Warehouse has been established in the Hawkesbury since 2000. We take great pride in providing our customers with only the freshest flowers and foliage designs.

Our award-winning and fully qualified, florists have over 30 years of experience and are happy to offer professional advice for all aspects of floral design including Special Occasions, Weddings, Funeral Tributes and Corporate Work.

TERMS OF USE

Delivery Times and Protocol

Standard Delivery is available Monday-Saturday with schools delivered by 3pm, businesses by 5pm and residential addresses by 5.30pm

please beware of factors outside our control; flood, traffic delays can delay your delivery 

Same Day delivery when ordered before 1pm Monday to Friday and ordered before 10am on Saturdays

It is our priority to deliver your order in person to the intended recipient. However, where delivery is made to a business, the flowers may be delivered to reception. 

Hospital Deliveries- Flowers to be delivered to main desk

For residential deliveries where no one is home to accept delivery our couriers are instructed to leave the flowers at the doorstep where it is safe to do so( out of sight from the road)

 

Cancellations

If you wish to cancel your ordermore than 24 hours prior to the scheduled delivery date, a AUD $15.00 cancellation fee will apply. If you wish to cancel your order less than 24 hours from the scheduled delivery date, your order will attract a 50 % cancellation fee. Unfortunately orders that have already been prepared and/or scheduled for delivery cannot be cancelled.

OPEN VALENTINES DAY AND MOTHERS DAY

CLOSED PUBLIC HOLIDAYS

Substitution Policy

Sometimes substitution is neccesary to guarantee top quality.

On occasion it may be neccessary to substitute some, or all the flowers used in your arrangement or bouquet. This may be due to several factors that are not possible to predict, like local flower or colour availability. Seasonal availability can also mean some flower types may vary from those displayed in some of the images on our website. We will always go out of our way to try and sourse the flowers that you want, but this is not always possible. The gift wrapping and packaging may also vary from what is pictured on the website.

IIn the case of a substitution, we guarantee to always substitute flowers or equal or higher value, and will keep with the theme of the flowers originally chosen, ensuring your message to the recipient is not lost.